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Managing Successful Programmes - Practitioner

Duration: 5 days
Course Code: QAMP1
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This five-day course provides delegates with a comprehensive understanding of the 'Managing Successful Programmes' (MSP) philosophy, and how it can be applied to live programmes. All delegates will sit the Foundation examination on the fourth day of the course and the Intermediate and Practitioner examinations on the last day of the course

This course carries the award of 37.5 Professional Development Units (PDU's) for PMI re-certification.
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Next available Non-Residential courses:-

  Venue  Date  Price  Availability
Arrow Manchester - Stockport, Stockport 25 September 2006 £1,695
  [Enquire] [Book] [Venue Information]


Course Summary

Strategic change is becoming a constant as many businesses realign themselves to stay ahead of the competition. This frequently results in the need to manage a range of initiatives across multiple disciplines within the organisation. Programme Management is the co-ordinated management of a portfolio of often complex projects that change organisations to achieve benefits that are of strategic importance. Programme Management involves:

- working within and changing the culture of an organisation

- delivering products at an acceptable pace and

- realising benefits.

The art of programme management is to balance the impact on an organisation of using programme management tools to affect Culture, Pace & Benefits.

Course style

This is an intensive five day course using a combination of lectures, exercises, case studies, workshops and examination preparation.

Examination candidates will be sent a substantial case study to analyse. Exercises and workshops within the course assume that delegates are familiar with the case study material. It is recommended that ten hours of pre-reading of the MSP manual and case study material is completed prior to attendance of the course.

Delegates will work through a case study illustrating the application of MSP techniques, and participate in workshops covering the appropriate application of the techniques to real programmes.

Delegates wishing to take and pass the MSP Foundation, Intermediate and Practitioner examinations are advised that approximately 2 hours consolidation and preparation work will be required during each evening of the course.

Course content

Identifying and Defining a Programme
  • What to consider when scoping programmes
  • The programme brief & programme definition
  • How to organise the programme management team
Establishing and Running a Programme
  • Setting up programme governance
  • Establishing a programme office
  • Starting and closing projects efficiently
Planning and Organisation
  • Programme roles and responsibilities
  • How to scale roles for different types of programme
  • Mixing programme and project roles
  • Identifying and clustering projects
  • Avoiding information overload
  • How to identify and quantify benefits within a consistent framework
  • Planning and executing benefits delivery
  • Embedding the benefits delivery mechanism
  • Reviewing benefits realisation
Stakeholder Management
  • Ways of getting key messages across
  • Getting the right message to the right people at the right time
  • Raising awareness, gaining commitment and encouraging feedback
  • Building common understanding
Issue and Risk Management
  • The differences between issues and risks in a programme context
  • Separating project and programme level risks or issues
  • Planning issues and risks at programme level
  • Reconciling differing approaches to fitness for purpose
  • Allocating quality responsibilities
  • Using quality management to maximise consistency and optimise benefits
Configuration Management and Audit
  • Co-ordinating achievement of the vision
  • Configuration management processes
  • What auditors will be looking for
  • How internal and external audit interact
Closing a Programme
  • Focusing on the end goal
  • How to recognise that the new capability has been delivered
  • Reviewing benefits to date
  • Closing the project portfolio
Who should attend

The course is recommended for managers from a project or line management background with full-time responsibility within a programme environment.


The MSP Practitioner examination requires candidates to demonstrate that they understand the application of programme management in a complex business environment.

Consequently candidates should already be familiar with the culture of large organisations and the measurement of benefits at a strategic level. Candidates should also be familiar with generic or specific project management methods.
On completion, delegates will be able to

  • use programme management as a tool for achieving business change
  • apply the MSP methodology to their programme(s) in a manner appropriate to their organisation and programme
  • act as a full time member of a programme management team
  • have attained the competencies associated with the practitioners level qualifications
  • have had the opportunity to sit the MSP Foundation, Intermediate and Practitioner examinations


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