WHO SHOULD ATTEND

Anyone who needs to understand the application of a sound project management approach. It is particularly aimed at, new project managers,  staff involved in information systems and service management and support staff  who wish to take the ISEB Foundation Certificate in IS Project Management examination

 

PRE-REQUISITES

There are no formal entry requirements for the course or examination, but it is assumed that all delegates will have a basic knowledge of IT

 

COURSE TOPICS

INTRODUCTION TO PROJECT MANAGEMENT

The definition of projects
The purpose of project planning and control
Programmes and projects

 

PROJECT JUSTIFICATION

Types of planning documents

 

Project Business Case and TOR

Purpose and content of business case.

 

Project Lifecycles

System and Project development life-cycles
Variations of project life cycles
Implementation strategies
Post implementation review

 

Project Organisation

Identifying stakeholders and their concerns
Roles and responsibilities in the project.
The project team and matrix management
Reporting structures and responsibilities

Project Communications and Teamwork

Management styles and communication
Team building and team dynamics
The reporting cycle and  structures
Corrective action, Tolerance and contingency

 

Quality and Quality control

Definitions of the term ‘quality’
Quality control versus quality assurance
Detection of defects and removal processes
Types of testing, inspection process, reviews
Principles of IS0 9001:2000
Supplier evaluation

 

Project Planning

Project deliverables and intermediate products
Work and product breakdowns
Product definitions
Relationship between products and activities
Check points and milestones
Lapsed time and effort required for activities
Activity networks
Critical Path Analysis
Resource allocation
Work schedules and Gantt charts

Estimating

 

Effort versus duration
Use of expert judgement  and Delphi
Top-down and Bottom-up estimating
Identification of size drivers and productivity.
Estimation of effort.
Use of analogy in estimating

 

Risk

Definition of the term ‘risk’
Identification and prioritisation of risk
Assessment of risk exposure
Risk responses and actions
Assessment of risk reduction activities
Maintenance of risk registers and risk logs

 

Monitoring and Control

The project control life cycle
Information collection
Team progress meetings
Presenting progress information
Use of earned value analysis

 

Change Control and Configuration Management

Exception reports and plans
Reasons for change and configuration management
Change control procedures and boards
Configuration management Purpose and procedures

 

Examination

The examination is a closed book, multiple choice paper lasting one hour. There are forty questions with a score of twenty six or more needed to pass.