WHO SHOULD ATTEND
Anyone who needs to understand the application of a sound project management approach. It is particularly aimed at, new project managers, staff involved in information systems and service management and support staff who wish to take the ISEB Foundation Certificate in IS Project Management examination
PRE-REQUISITES
There are no formal entry requirements for the course or examination, but it is assumed that all delegates will have a basic knowledge of IT
COURSE TOPICS
INTRODUCTION TO PROJECT MANAGEMENT
The definition of projects
The purpose of project planning and control
Programmes and projects
PROJECT JUSTIFICATION
Types of planning documents
Project Business Case and TOR
Purpose and content of business case.
Project Lifecycles
System and Project development life-cycles
Variations of project life cycles
Implementation strategies
Post implementation review
Project Organisation
Identifying stakeholders and their concerns
Roles and responsibilities in the project.
The project team and matrix management
Reporting structures and responsibilities
Project Communications and Teamwork
Management styles and communication
Team building and team dynamics
The reporting cycle and structures
Corrective action, Tolerance and contingency
Quality and Quality control
Definitions of the term quality
Quality control versus quality assurance
Detection of defects and removal processes
Types of testing, inspection process, reviews
Principles of IS0 9001:2000
Supplier evaluation
Project Planning
Project deliverables and intermediate products
Work and product breakdowns
Product definitions
Relationship between products and activities
Check points and milestones
Lapsed time and effort required for activities
Activity networks
Critical Path Analysis
Resource allocation
Work schedules and Gantt charts
Estimating
Effort versus duration
Use of expert judgement and Delphi
Top-down and Bottom-up estimating
Identification of size drivers and productivity.
Estimation of effort.
Use of analogy in estimating
Risk
Definition of the term risk
Identification and prioritisation of risk
Assessment of risk exposure
Risk responses and actions
Assessment of risk reduction activities
Maintenance of risk registers and risk logs
Monitoring and Control
The project control life cycle
Information collection
Team progress meetings
Presenting progress information
Use of earned value analysis
Change Control and Configuration Management
Exception reports and plans
Reasons for change and configuration management
Change control procedures and boards
Configuration management Purpose and procedures
Examination
The examination is a closed book, multiple choice paper lasting one hour. There are forty questions with a score of twenty six or more needed to pass.
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