People management skills are often overlooked in favour of technical skills by project managers. However, effective people management, team management, influencing and communication skills, enable project managers to gain commitment from the project team and achieve the performance needed to successfully deliver against objectives.
This 2 day course will help delegates to develop their people management skills, both for people working full time on the project and people who have other responsibilities and demands on their time.
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Next available Non-Residential courses:-
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Venue |
Date |
Price |
Availability |
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London - Grosvenor Place SW1, London |
15th Feb 06 |
£799
+VAT |
 Spaces |
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[Enquire] [Book] [Venue Information]
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Notes:
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Designed For
Individuals who manage projects and need to develop their people management skills.
Objectives
By the end of this course you will be able to:
- Understand the role of the project leader in the management of people within the project
- Understand what makes a good people manager in projects
- Understand the differences between managing part-time and full-time project team members.
- Maximise the contribution, commitment and motivation of each individual in the project.
- Improve your management of project team members, teams and stakeholders
- Communicate in a more persuasive manner with the different people involved in the project.
- Explain complicated ideas, overcome obstacles and help remove obstacles through working with the team
- Apply appropriate leadership styles in different stages of the project life-cycle
- Set a clear direction for team members involved in the project
- Motivate individuals to achieve project success.
Focus
People Management and The Project Manager's Role
- The importance of people management in projects
- The skills required in managing people in projects
- The line/project manager's responsibilities for managing people
Leadership Styles in the Project Environment
- The range of leadership styles
- Criteria for deciding which style is appropriate
- How to effectively use each style
- The leadership styles generally needed for each life-cycle stage of the project
Building the Project Team
- The difference between a project team and a work team
- Mapping the project team
- Stages of team development
- Building team roles
Managing the Individual in Projects
- Objective setting for project team members
- Setting responsibilities and assigning accountability in projects
- Using single point accountability to delegate and motivate
- A process for effective delegation
- Delegation - the do's and don'ts
Motivating to Achieve Project Success
- Recognising and avoiding de-motivational factors
- Developing and building motivation
- Using recognition within the project to motivate
- Individual empowerment, when it is useful and when it is not
Persuasive and Influential Communication
- Persuasive communication - gaining owners' agreement
- Ensuring your communication is clear, concise and clearly understood
- Understanding and developing a more active and effective listening process
- Enhancing your questioning skills
Difficult Situations - Influencing Senior Managers Successfully
- Communicating difficult or sensitive messages and minimising conflict
- Adopting the appropriate influencing style to gain co-operation from others
- Managing conflict and dealing with difficult situations and people
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