This programme will enable managers to develop a range of skills, which can be used to maximise the performance of their people.

 

Performance Based Objectives
 
• Understand the dynamics of managing people
• Appreciate the manager’s role and responsibilities
• Know how to modify your management style to suit individual team members
• Acquire the confidence to implement new practices
• Differentiate between management by control and management by commitment
• Be aware of motivational factors and how to apply them
 
Programme Developed For:

 

Newly appointed managers and team leaders or those about to be promoted into management who are seeking an introduction to management techniques.

Programme Focus

 
Introduction & Objectives

 

Being today’s manager
• Define the role of the manger
• Self assessment
• Setting standards for yourself and others
• Responsibilities, context and challenges
• Characteristics of an effective manager

 

The management process
• Agreeing goals
• Setting SMART objectives
• Action planning
• Involving the team
• Allocating work
• Supporting and monitoring results

 

Managing yourself and your time
• Time stealers
• Prioritising tasks
• Focusing on results

 

Developing your management style
• Using your personal style to maximise results
• Personal strengths and blind spots

 

Delegation and motivation
• Getting the best out of people
• Developing and 'stretching' people.

 

Managing people and performance
• Strategies for managing difficult people and situations
• Coaching for performance
• The performance management process