This intensive programme offers real practical tools for delegating work, both upwards and downwards. The programme analyses every task normally undertaken by you and considers whether, how and to whom each of those tasks might be delegated.
Performance Based Objectives
Have a clear understanding of the importance of delegating to their team members
Develop the skills of delegating effectively
Practise delegation in a safe environment
Receive feedback on their performance
Agree business and personal development objectives
Programme Developed For:
Anybody who is part of a team and recognises the need to delegate more so they can concentrate on their own personal and departmental development.
Programme Focus
Introduction & Objectives
Why delegate?
To reduce ones own workload
To make sure that there is cover in the event of absence
To develop and broaden the skills in the team
To increase understanding within a team
Barriers to effective delegation
Complexity of what is to be delegated
Lack of confidence in those to whom one is delegating
Inexperience of those to whom one is delegating
Interference from above
Planning delegation
Which tasks to delegate
To whom they should be delegated
Human issues
A reluctance to admit that someone else might know more than you
A fear of being criticised or undermined
A fear of not getting the credit
A fear of other team members advancing too quickly
Jealousy, pettiness and narrow-mindedness
A feeling that they wont do the job as well as you do
Situational analysis
Telling
Selling
Consulting
Delegating
How to delegate: the four methods
Briefing
Demonstrating
Coaching
Developing
Factors affecting the method chosen
Task difficulty
Task risk
Individual ability
Individual attitude
Achieving the desired results
Defining the goal
Giving the rationale
Giving clear guidelines
Checking understanding
Building confidence
6 tips for effective delegation
Analysing the task realistically
Being consistent
Giving support to those who report to you
Reinforcing the sense of responsibility to those who report to you
Handling mistakes constructively
Maintaining a broad perspective
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