This programme is designed to provide guidelines and essential skills to help participants conduct productive meetings. Particular emphasis is placed on the skills of managing conversations to promote successful outcomes.

 

Performance Based Objectives
 
• Identify the best reasons for holding meetings
• Prepare for meetings more thoroughly
• Draw up action-centred agendas
• Apply the skills of chairing, leading, facilitating and participating
• Structure and manage conversations in meetings for maximum effectiveness

 

Programme Developed For:

Anyone who leads or participates in formal or informal meetings and wishes to make them more productive and successful.

Programme Focus

 
Introduction & Objectives

 

Programme Objectives
• Common problems associated with meetings
• Core responsibilities of Chair
• Responsibilities of participants

 

Preparing for the meeting
• Identifying goals
• Constructing an agenda
• Visual aids and documentation
• Allocating time and action responsibilities

 

The skills of chairing
• Understanding group development
• Task leader or process director?
• Managing each item

Conversation - the heart of the meeting
• The dynamics of conversation
• Dialogue or debate?
• The skills of listening
• Improving the meeting’s thinking
• Dealing with difficult situations and conflict

 

Participating well
• The importance of preparation
• Making your case
• Contributing and helping others to contribute

 

Concluding the meeting
• Minute taking actions and follow-up