This programme is designed to provide guidelines and essential skills to help participants conduct productive meetings. Particular emphasis is placed on the skills of managing conversations to promote successful outcomes.
Performance Based Objectives
Identify the best reasons for holding meetings
Prepare for meetings more thoroughly
Draw up action-centred agendas
Apply the skills of chairing, leading, facilitating and participating
Structure and manage conversations in meetings for maximum effectiveness
Programme Developed For:
Anyone who leads or participates in formal or informal meetings and wishes to make them more productive and successful.
Introduction & Objectives
Common problems associated with meetings
Core responsibilities of Chair
Responsibilities of participants
Preparing for the meeting
Constructing an agenda
Visual aids and documentation
Allocating time and action responsibilities
The skills of chairing
Understanding group development
Task leader or process director?
Managing each item
Conversation - the heart of the meeting
The dynamics of conversation
Dialogue or debate?
The skills of listening
Improving the meetings thinking
Dealing with difficult situations and conflict
The importance of preparation
Making your case
Contributing and helping others to contribute
Concluding the meeting
Minute taking actions and follow-up