Introduction

Within our client base, the popularity of the Programme & Project Support Office has been growing for a number of years. This is not surprising; given the array of benefits a well founded PPSO can give to an organisation. With a growing appreciation of the need to manage increasingly larger programmes and numbers of projects, the role of the Project and Programme Support Office team has itself expanded to become a significant force in the management of programmes and multiple projects.
The British Computer Society’s Information Systems Examination Board (ISEB) has now made qualifications available in this area and Xansa offers a range of high-quality training in support of candidates aiming to gain these qualifications. Following on from the foundation certificate, the advanced certificate is designed for those who have a more strategic role to play in the PPSO function.

Who will benefit?

The advanced certificate is designed for:

• Anyone who wishes to create or develop a support function within their organisation

• Programme & project support staff who need to better understand the potential scope of the role of programme & project support

• Existing programme & project support managers who need to increase their understanding of the support that they can offer

• Programme & project support managers who wish to further understand the potential of their role in order to ensure they provide the best possible support to their customers.
  

Course content

• The PPSO in context

• Programme & project management life cycles

• Programme management methods

• Project management methods

• Product and system development methods

• The added value PPSO

• Support tools

• Dealing with non-programme and non-project work

• Dealing with difficult situations
• The business case (advanced level techniques)

• Marketing the PPSO

• Designing and installing the PPSO

• Keeping the PPSO current.

The course is delivered in an entertaining and highly interactive manner with many real life examples used to illustrate the subject. There is a high degree of delegate participation, examination preparation and practice.

Pre-requisites

Candidates must have achieved a pass in the foundation certificate and be able to demonstrate two years practical experience as a member of a PPSO.

 

Duration

This is a five-day course with the examination held on the fifth day.

 

Examinations

The examination is in two parts. The first part is a two-hour written examination; successful candidates will then be invited to attend an oral examination at a later date.

Accreditation

This course is accredited by the Information Systems Examination Board (ISEB). ISEB is a division of the British Computer Society.