A Recognised Qualification

The ISEB's Foundation and Advanced Certificates in Programme and Project Support are professional qualifications that recognise the knowledge and skills of individuals working within a whole host of programme and project support office environments. They recognise the valuable contribution made by support staff within a successful project (and/ or programme) management environment.

Course Objectives

To enable those responsible for establishing, managing or working within a programme or project support office to develop the knowledge and skills necessary to effectively fulfil their role.
To prepare delegates for the ISEB Programme and Project Support Foundation Certificate examinations.

Course Content

The Foundation Module
The Project Support Office (PSO) in context.
Programme and project organisation structures.
Programme and project planning.
Programme and project documentation.
Programme and project monitoring and reporting Exception situations.
Risk Management.
The Business Case.
Configuration Management.
Quality Management.
Supporting the use of the techniques

What skills will the delegate gain?

Holders of the ISEB Foundation Certificate in Programme and Project Support should be able to demonstrate a good understanding of the following:
-Programme and project organisation structures.
-Programme and project planning.
-Programme and project documentation.
-Programme and project monitoring and reporting.
-Exception situations.
-Risk management.
-Business case techniques.
-Configuration management.
-Quality management.

Who will the course benefit?

Attendance will be of particular benefit to individuals working in project and/or programme offices supporting the planning, monitoring and control of projects. It will also benefit individuals wishing to establish practical procedures to underpin the management of project undertakings by setting up a programme and/or project support office.

Prerequisites

No previous experience of project or programme management is required

Examination

The Foundation Certificate examination is taken at the end of the course on the final day