Course Ref: 43439
Course: ITIL Manager - Exam Preparation V2
Course Summary
Purpose:
To prepare candidates for the ISEB Manager's Certificate examinations in IT Service Management.
Who should attend:
Delegates who will be taking the ISEB Manager's Certificate in IT Service Management examinations.
Pre-requisites
Delegates wishing to attend the revision day must have attended the ITIL Service Management Service Support and Service Delivery courses.
Course Outline
The mock exam and revision day includes examination hints and tips, as well as advice and guidance on answering questions from past examination papers.
The session will provide candidates with a revision framework for each Service Management process and familiarity with the examination case study.
A mock Service Management examination is taken with feedback provided by our ISEB accredited trainers.
The session will provide candidates with a revision framework for each Service Management process and familiarity with the examination case study.
A mock Service Management examination is taken with feedback provided by our ISEB accredited trainers.
Where & When
| Location | Leeds |
|---|---|
| Start Date | 22 Sep 08 |
| Price (ex. VAT) | £295.00 |
| Venue Info | Leeds - Russell Street - 31 |
| Residential | No |
| Availability | Full |
| Duration | 1 day |
| Delivered As | Venue and on-site |
| Exam Included | No |
| Course Ref | 43439 |
