Course Ref: 41978

Course: ISEB Infrastructure Management

Course Summary

This course builds on the general principles, covered as part of the ITIL Service Management Essentials course, providing ICT Managers and Practitioners with a practical understanding of ICT Infrastructure Management.

Course Outline

  • ICT Infrastructure Management

  • Requirement analysis and business cases for ICT Infrastructure Management

  • Design & planning processes

  • Organisation

  • Deployment process

  • Operations process

  • Technical support process

  • Supplier management

Where & When

LocationWokingham
Start Date27 Oct 08
Price (ex. VAT)£750.00
Venue Info Wokingham - Mulberry Business Park
ResidentialNo
AvailabilityFull
Duration3 or 5 days
Delivered AsVenue and on-site
Pre-course Reading
There is no precourse reading.
Exam IncludedNo
Course Ref41978