Course Ref: 30923
Course: ITIL Manager - Exam Preparation V2
Course Summary
Prerequisites
IT Service Support (ISS) and IT Service Delivery (ISD). IT Service Management Examination candidates must hold the Foundation Certificate in IT Service Management and should have at least five years relevant IT experience.
The revision day is provided approximately one week prior to the exams
Course Outline
Course Content
For participants who require the ISEB Managers Certificate in IT Service Management, the IT Service Support (ISS) and accompanying IT Service Delivery (ISD) courses form a two-week training programme leading to the Manager's Certificate examination.
Review the ISEB Managers Certificate examination case study.
Where & When
| Location | London-City |
|---|---|
| Start Date | 14 Oct 08 |
| Price (ex. VAT) | £250.00 |
| Venue Info | London - Moorgate Training Centre |
| Residential | No |
| Availability | Full |
| Duration | 1 day |
| Delivered As | Venue and on-site |
| Exam Included | No |
| Course Ref | 30923 |
