Focus Project Management - Welcome
Email: Click here to email us | Tel: -

Home"" Home
About Us About Us
Search Courses Search Courses
Which Course? Which Course?
Company Training Company Training
Distance Learning Distance Learning
Links & Resources Links & Resources
Contact Us Contact Us

advanced search

Receive our Newsletter:

course outline
ITIL Service Delivery

Duration: 5 days
Course Code: RMCITILSD
Enquire about this course
Download a Booking Form
Request a Course
Which Course?
Back to Previous Search Results
Print Course Outline
This course provides half of the syllabus content and training required for the Manager's Certificate in IT Service Management.

< Click here to go directly to Course Outline Details >

Next available Non-Residential courses:-

  Venue  Date  Price  Availability
Arrow Leeds - Russell Street, Leeds 2 October 2006 £1,650
  [Enquire] [Book] [Venue Information]

Course Objectives
  • Opportunity to examine the business, management, technical and operational issues associated with each of the Service Delivery disciplines;
  • Chance to explore, using case studies, the issues when planning to implement the Service Delivery disciplines
  • Full preparation for candidates to sit the Service Delivery component of the examination for the Manager's Certificate in IT Service Management. 

Who Should Attend: 

IT Managers, Consultants, Managed Services suppliers and experienced development, support or operations practitioners, who make substantial technical and managerial decisions affecting the support and delivery of IT services, would all benefit from attending this course. 

Pre Requisites: 

Candidates should have been in IT for at least five years, have relevant experience and hold the ISEB Foundation Certificate in IT Service Management. 

footer bar

Focus Project Management, -

[ Terms & Conditions ] |  [ sitemap ] |  [ Tel: - ] |  [ Email: Click here to email us ]